Q : Are you a factory or a trading company?
A: We are factory manufacturing packaging machines and we provide perfect OEM and after-sale service.
Q: How long the warranty will be?
A: 3 years warranty for the whole tank and the main equipment, 1 year for the accessories and auxiliaries.
Q: How to find sunrise machine?
● Search Alibaba, Google, YouTube and find suppliers and manufacture and not traders
● Visit exhibition in different countries
● Send SUNRISE Machine an request and tell your basic inquiry
● SUNRISE Machine sales manager will reply you in short time and add instant chatting tool
Q: You are welcome to our factory at any time.
● If we can fulfill your request and you interested in our products, you may pay a visit to SUNRISE factory site
● The meaning of visiting supplier, because seeing is believing, SUNRISE with own manufacture and developed& research team, we can send you engineers and make sure your after sales service.
Q: How to guarantee your funds to be safe and delivery to be on time?
● Through Alibaba letter guarantee service, it will ensure the on time delivery and the quality of the equipment you want to buy.
● By letter of credit, you can lock the delivery time easily.
● After the factory visit, You can ensure the facticity of our bank account.
Q: See SUNRISE machine how to ensure the quality!
● In order to ensure the accuracy of each part, we are equipped with a variety of professional processing equipment and we have accumulated professional processing methods over the past years.
● Each component before assembly needs strictly control by inspecting personnel.
● Each assembly is in charged by a master who has working experience for more than 5 years
● After all the equipment are completed, we will connect all the machines and run the full production line for at least 12 hours to ensure the stable running in customers' factory
Q:The after-sale service of SUNRISE machine!
● After finish the production, we will debug the production line, take photos, videos and send them to customers via mail or instant tools
● After the commissioning, we will package the equipment by standard export package for shipment.
● According to the customer's request, we can arrange our engineers to customers' factory to do the installation and training.
● Engineers, sales managers and after-sales service manager will form an after-sales team, online and off line, to follow the customers' project.